“Of all the promises the rich made the poor, the only one they kept was Willie Mays.” Murray Kempton Jake Lorenzo had just looked up this favorite quote when my internet stopped working, along with my email and most of my phone. I tried everything I knew to get things back online. I turned the computer on and off, unplugged the modem, searched around the settings page to see if I could find the problem. No dice. Hey, I’m a detective, not a computer technician. To be ho...